Relationship Management

Forge a stronger connection and a deeper relationship with your customers with Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

Relationship Management that improves customer service without draining the budget

At Advanced, we offer our customers relationship management solutions that improve customer service without draining the budget.

We work with you to forge a stronger connection and a deeper relationship with your customers through Microsoft Dynamics CRM, social housing management, fundraising, membership and patient management solutions.

The more you know about your customers, the better able you are to serve them. We empower organisations to create new or improved customer service processes quickly and easily for millions of prospects, customers, donors and patients. By building an unprecedented degree of intelligent automation into customer service processes, our partnership approach increases efficiency, consistency and compliance with your business objectives.

Man sat at desk with coffee in hand, using laptop to view stats that our Relationship Management software has improved through improving customer services

Explore our Relationship Management solutions

Microsoft Dynamics 365

Microsoft Dynamics CRM is a data-driven solution which helps transform your business through digitisation to meet your customers’ needs and build relationships.

Ticketing

Our solutions help you unlock the value of your customer data, streamline administrative processes and get closer to your supporters.

Education

Software solutions for all types of educational organisation; including schools and academies, multi-academy trusts, further education, higher education and training providers

Relationship Management resources

What to look for in a practice and case management system

Considering a new practice and case management system for your law firm can be both an exciting and daunting proposition. The potential to improve your legal practice and reach your goals faster meets questions around suitability, functionality and being able to seamlessly integrate into your processes.

Is it important for legal software to be ‘Made in Britain’?

‘Made in Britain’ is something that you often associate with manufactured goods, and you see versions of it in supermarkets too – but as regulations and processes become more intricate for law firms and digital systems more powerful and capable of handling more tasks, there is a question as to whether locality should play a role when procuring software for law firms.

5 ways to improve driver performance

This blog helps fleet managers and logistics operations leaders improve driver performance effectively. Here are five practical ways to drive better results from your team.

Blog

Employee experience matters in manufacturing: self-agency

In manufacturing, it is easy to fall into the trap of seeing people as another resource to be managed and allocated. Avoid this dehumanising mindset, certain to alienate and demotivate staff. Instead, boost employee experience by empowering your team to organize their own time at work.