IT Outsourcing Services
Lifting the burden of IT management
OneAdvanced have 35 years’ experience providing IT services to a wide array of organisations. We excel in taking on complex environments and optimising processes, simplifying management, and driving innovation, leaving you to focus on your core competencies while our experts do the rest.
Over 95% customer retention rate for our Managed IT Services
Empower growth through a strategic IT partnership
Continuous Innovation
Our Squads model revolutionises IT operations, separating innovation from core BAU activities to ensure you receive continuous innovation and service improvement. We focus on getting the relationship right, adapting to your needs with agile teams and a proactive dedication to progress.
Deep sector expertise
With deep expertise in sector-focused software across 8 industries, we understand your unique needs, challenges, and systems. By integrating this knowledge into our services, we deliver tailored solutions that free up your time, enabling you to focus on what truly matters—whether that’s being a great doctor, lawyer, civil servant, or specialist in your field.
Optimising user experience with XLAs
Experience Level Agreements (XLAs) redefine IT support by focusing on the holistic user experience rather than just technical metrics. With a tailored, user-centric approach, providers with an XLA mindset customise services to meet diverse needs, creating smoother, more engaging interactions. This commitment enhances satisfaction and the overall value users feel from IT support.
How IT Outsourcing Services can help you
Cost efficiencies
Organisations are under constant pressure to reduce costs and become more cost-efficient. Increased competition, unstable markets and changing customer demands are all adding to this. For this reason, many organisations are turning towards IT outsourcing, which can be a great way of reducing IT spend.
Benefits of this feature
- Avoid expenses associated with hiring and training an in-house IT team
- OneAdvanced will optimise your environment resulting in cost efficiencies
- We can scale your services up or down as required
- Lifting IT management burden from internal teams enables them to drive strategic growth that will increase revenue
In selecting a managed services provider, it is essential to have a cohesive and complementary culture. We were pleased to discover that our organisational cultures were aligned, making the decision to choose OneAdvanced that much easier.
Nirupa Wikramanayake, Group CIOIrwin MitchellThe knowledge and capabilities that the team at OneAdvanced have are world class. As a charity, it was really important for us to partner with someone that understood what we needed and OneAdvanced did just that – they understood our vision.
Rob Bing, IT Service ManagerSt Andrews Healthcare
Trusted partnerships and certifications for your assurance
Sector-Specific IT Services
Why work with OneAdvanced?
We provide solutions that effortlessly get the job done, allowing our customers to focus on thriving for the people who rely on them.
Solutions for your sector
We leverage unparalleled sector experience to provide software and services that help you get the job done.
The power of people
Our dedicated professionals are ready to connect with you and find the solution that makes a difference.
Putting you first
We put our customers first in everything we do, making sure that the work we do is focused on the needs of your team.FAQs
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