Clinical Decision Support
Clinical Decision Support for safe and effective patient triage in any setting
Deliver fast, accurate, and safe assessments and advice for patient triage. This can be delivered over the telephone within ambulance services, GP Practices, Clinical Assessment Services, out-of-hours services, and as a national clinical decision support service.
Working closely with our customers and integration partners
All the features you need to deliver fast and accurate patient triage
TeleAssess
TeleAssess can be used by your clinicians in any setting. The questions will flow in an intuitive conversational style, allowing your clinicians to ask the questions they feel most pertinent to ascertain the correct acuity for the patient, with the ability to upgrade or downgrade accordingly.
FirstCall Core & FirstCall Lite
FirstCall
FirstCall can be deployed for an individual service through to a large-scale call centre. Call handlers can use FirstCall Core or FirstCall Lite, with FirstCall Core they can deflect patients by offering self-care advice or they can use FirstCall Lite to prioritise patients for appointments, telephone call backs or signposting to a variety of services.
Patient
Patient can be used on any mobile device or tablet by patients to assess themselves and provide the healthcare setting with an acuity and urgency. This allows the service to deal with the most urgent patients first.
Clinical Decision Support Features
Shared functionality of Clinical Decision Support
Our different varieties of Clinical Decision Support, previously named Odyssey, have a broad range of common features and functionalities.
- Conversational decision support
- 1200 presenting complaints
- Over 550 specific question sets
- Age and gender differentiation of questions
- Quarterly content updates maintained by a team of clinicians in-house
- Integrates with Adastra
- Easy and flexible e-learning training available
- Safety track record evidenced over 25+ years
- Assessment summary available to view in host system post-triage
- Provides early intervention by identifying life-threatening symptoms so the patient can be treated without delay
Why work with OneAdvanced?
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We put our customers first in everything we do, making sure that the work we do is focused on the needs of your team.FAQs
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