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How to balance costs and quality in healthcare through effective IT outsourcing

27/04/2023 minute read OneAdvanced PR

In today's fast-paced world, healthcare organisations are under constant pressure to provide high-quality care while keeping costs in check. IT plays a critical role in healthcare operations and patient care, but managing IT systems can be complex, costly, and time-consuming. That's where Managed Service Providers (MSPs) come in. Outsourcing IT to an MSP can help healthcare organisations save costs, increase efficiency, and improve patient outcomes. In this blog post, we'll discuss the benefits of IT outsourcing in healthcare organisations.

Better Patient Outcomes

In healthcare, the patient comes first, and IT systems should support that. An MSP provides healthcare organisations with access to the latest technology and technical expertise, which helps to improve patient outcomes by ensuring that systems are up-to-date, secure, and reliable. With an MSP on board, healthcare organisations can focus on delivering personalised care to their patients, knowing that their IT systems are in capable hands.

Increased Efficiency

By outsourcing IT to an MSP, healthcare organisations can improve efficiency in several ways. MSPs can identify and fix issues proactively, reducing the occurrence of downtime and system failures. MSPs can also monitor systems regularly and provide real-time alerts in case of potential problems. This ensures that any issues are resolved quickly, reducing the impact on healthcare operations. Additionally, MSPs can provide 24/7 IT support, which means that healthcare organisations can focus on providing care round-the-clock, knowing that their IT systems are being monitored and managed.

Cost Savings

One of the most significant advantages of outsourcing IT to an MSP is cost savings. Healthcare organisations can lean on the provider to identify optimisations, consolidate suppliers, and move to opex costing models. Additionally, outsourcing IT can help healthcare organisations reduce IT staffing costs. An MSP can provide access to an entire team of IT experts who are experienced in managing complex IT systems. This means that healthcare organisations don't need to hire and train staff to manage IT systems, which can be a significant savings in terms of time and money.

Improved Security and Compliance

Cybersecurity threats are a serious concern for healthcare organisations. Medical records and personal data are highly sought after by hackers and cybercriminals, making healthcare organisations a prime target. MSPs can provide healthcare organisations with a comprehensive security plan that covers all aspects of IT security, from firewall protection to data backup and disaster recovery. Additionally, MSPs can help healthcare organisations ensure compliance with regulatory requirements, such as GDPR, by providing regular security audits and assessments that identify potential vulnerabilities and recommend remediation measures.

Expertise and Support

Healthcare IT is complex and requires specialised knowledge and expertise. Managed Service Providers have a team of IT experts who are experienced in managing systems specific to the healthcare industry. This means that healthcare organisations can benefit from the latest technology, best practices and strategies, without having to invest in IT expertise themselves. Furthermore, MSPs can provide 24/7 support, which means that healthcare organisations can focus on delivering quality care, without worrying about IT issues.

Conclusion:

Managed Service Providers offer many benefits for healthcare organisations, including improved patient outcomes, increased efficiency, cost savings, improved security and compliance, and access to IT expertise and support. Outsourcing IT to an MSP allows healthcare organisations to focus on delivering high-quality care to their patients, without worrying about IT systems. By partnering with an MSP, healthcare organisations can strike a balance between tight budgets and high-quality care, and ensure that their IT systems keep pace with the demands of modern healthcare.

Want to learn more? Read our free eBook to learn how to drive value from an MSP, or get in touch to speak about your requirements.