Managed IT Services
We are a leading UK provider of Managed IT Services. Our purpose is to empower organisations with innovative solutions and expert support, enabling them to deliver vital services for the sectors and communities they serve.
Over 95% customer retention rate for our Managed IT Services
Winning Best Cloud Support Provider at the Cloud Excellence Awards 2025
“Winning the Best Cloud Support Provider award is an amazing achievement for OneAdvanced IT Services. It really brings to life what we try and embody for our customers and that's about delivering excellent service, giving true visibility and making sure they actually get that warm feeling about what we do,” says Alex Jeffery, SVP of IT Services.
Core Services
We provide solutions that effortlessly get the job done, allowing our customers to focus on thriving for the people who rely on them.
Managed IT Services
Our Managed IT Services take the pressure off by owning day-to-day operations, ensuring everything runs smoothly. We deliver ongoing support, vigilant monitoring, rapid incident response, patching and continious optimisation. Perfect for those who want to focus on results, not get bogged down by the details.
Consultancy Services
We focus on startegy, helping you make smart, future-ready decisions. Whether you are stuck, scaling, or starting fresh, we dig deep, cut through the noise, and build clear, tailored plans, From health checks to cost savings, cloud readiness assessments to roadmaps, we prepare you for what's next.
Professional Services
When it's time to turn vision into action, our Professional Services team are by your side. Real people. Real partners. Building, deploying, configuring, and integrating to best-practice standards every time. From transformations, cloud enablement, migrations and app modernisation, this is where strategy becomes reality.Our key solutions
From ensuring seamless day-to-day operations to protecting against cyber threats, our services help organisations navigate the complexities of today's landscape.
Managed Cybersecurity Services
Protecting your organisation around the clock
Proactive, intelligent cybersecurity solutions that help you prevent, detect, and respond to threats.
Digital Workplace Services
Providing a modern, efficient, and secure workplace
Modern work environments to boost collaboration, enhance user experience and support hybrid working.
Cloud & Infrastructure Services
Building and securing an environment for your unique needs
Simplifying IT management with seamless, scalable and secure operations.
IT Service Management
Driving a consistent, high-quality IT service
Expert-led service management to improve user experience and ensure operational stability.
Connectivity Services
Connecting people, places, and performance
Fast, secure, and reliable connectivity solutions tailored to your organisation.
AI & Data Services
Unlocking value through data and intelligence
Unify information, automate processes, and make better decisions faster.
Business Continuity Services
Protecting your business from the unexpected
Resilient, secure, and fully managed business continuity solution.
Choosing the right Managed Services Provider
Sonia Lamba, our Head of Business Systems, shares her advice on what organisations should look for in an Managed Services Provider (MSP). Selecting the right MSP is not just about keeping the lights on. It is about creating long-term value and enabling organisations to operate with focus, efficiency and innovation.
Service Design Principles
Availability
We ensure your systems, data, and services are always reliable and available. With 24/7 monitoring, proactive maintenance, and resilient designs featuring redundancy and failover, we minimise disruptions. Our swift incident response keeps your IT running seamlessly, enabling you to deliver essential services to the customers and communities who depend on you.
Intelligence
Using data, analytics, and AI, we deliver smarter, predictive IT services. Intelligent technologies help resolve issues before they arise, optimise performance, and provide insights for informed decisions. Our evolving approach ensures efficient operations, greater reliability, and the agility to help your organisation thrive in a fast-moving world.
Digital Experience
We design services with the user experience at their core. Intuitive self-service portals simplify requests, clear communication keeps users informed, and seamless solutions boost productivity and satisfaction. By creating positive, consistent interactions, users adopt services more easily and trust IT as an enabler, not a hindrance.
Trusted partnerships and certifications for your assurance
We are confident that OneAdvanced will play a critical role in the delivery of our digital transformation plans, which will significantly enhance both our internal working practices and our client service.
Nirupa Wikramanayake, Group CIOIrwin MitchellWe are moving forward to meet growing and more complex demands with a provider that can both scale to meet those needs and provide the level of professionalism needed within this marketplace. The team at OneAdvanced were an important factor for us in partnering with them. We really like that they always make time for us.
Rob Bing, IT Service ManagerSt Andrews Healthcare
We support over 50k end users
35+
years of experience delivering Managed IT Services
55+
unique Microsoft certifications currently held
10bn+
cyber events processed per month through our Cybersecurity Services
Sector-Specific IT Services
Recommended Resources
Blog
IT Services
Celebrating our recognition as Best Cloud Support Provider
We are thrilled to announce that OneAdvanced IT Services has been named the Best Cloud Support Provider at the Cloud Excellence Awards 2025. This award shows our team’s strong commitment to providing great service and innovative solutions for our cus...
Blog
IT Services
Why technical credibility alone won’t make you a great CTO
Matt Hobbs, Chief Technology Officer of OneAdvanced IT Services, reflects on his journey from a hands-on engineer to a strategic CTO, emphasising that leadership is about enabling others, aligning technology with business goals, and building high-per...
Blog
IT Services
AI hype vs reality
AI is rapidly evolving, but current models like LLMs are limited to pattern recognition and lack true reasoning or decision-making capabilities. At OneAdvanced, we see AI as a tool to augment - not replace - human talent. With our secure, UK-sovereig...
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