We work with Facilities Management organisations to help them deliver a highly responsive and efficient service to their customers in the most cost-effective way. We do this by maximising the productivity of maintenance staff and contracted trades, to ensure that planned work is completed on schedule and responsive services are delivered in line with agreements.
FEATURES & BENEFITS
By planning activity our Dynamic Resource Scheduling (DRS) software allows you to optimise your workforce to perform planned work across multiple locations. Whether this be cleaning services, grounds maintenance or facilities maintenance, our dynamic scheduler helps you create a schedule that maximises productivity.
We do this by enabling you to bulk schedule work to field based resources in the most optimal manner; using route optimisation to minimise travel time and maximise the productivity of each field-based worker. It also manages the Service Level Agreement (SLA) compliance rules you provide, to ensure you don’t let your customers down.
Our Facilities Management software helps organisations to reduce the costs associated with providing responsive services, including requested work and emergency repairs. Uniquely, our applications allow you to continually review the schedule as the day evolves and dynamically adjust it. This ensures that you are always optimising the allocation of work to fulfil your commitments in the most cost-effective manner and dispatching real-time workloads to the field workforce.
By utilising our mobile applications, you can seamlessly connect your field-based workers with your centralised systems. Managers gain real-time visibility of daily activity and progress against the schedule. Paperwork can be eliminated, with jobs presented on mobile devices. Onsite information, including signatures and work orders, are synchronised in real-time with centralised systems.
This allows you to track the work in real-time, ensuring that services are being delivered in every location and that responsive services are being provided in line with SLAs.
Utilising our planning and analytics products ensures organisations gain end-to-end visibility of their complete facilities management operation and, what is more, this insight is real-time.
This enables managers to track performance against KPIs and SLAs, taking corrective action immediately where necessary. It also provides managers with a holistic view of their operation, so they can better understand workforce capacity and the cost implications of fulfilling customer requirements.
Explore our full range of Field Service Management solutions that can help you grow your organisation.