What is digital maturity?
An organisation's digital maturity is its capacity to effectively respond to evolving technology trends, reflecting its readiness to seamlessly adapt and integrate with these technologies. Digital maturity has become an essential factor in determining the success of all types of organisations, as it enables them to stay competitive and relevant in a rapidly changing digital landscape.
As technology continues to advance at a rapid pace, it is crucial for organisations to continuously evaluate and improve their digital maturity levels. This means investing in innovative technologies and strategies that allow organisations to transform digitally and stay ahead of the curve.
Digital health technology adoption is a cornerstone of NHS England’s long-term plan, and is crucial for reshaping health services. Research indicates that patients benefit most from technologies designed to enhance workflows, rather than mere additions to current systems. Find out more about the importance of digital maturity in the NHS here.
Here are some of the ways OneAdvanced Healthcare can help organisations improve their digital maturity:
1. Automate processes. One of the best ways to make your technology work for you is automating processes that usually need to be done manually by your staff. Implementing automated admin processes significantly enhances operational efficiency and accuracy. By reducing manual input businesses can eliminate errors, accelerate workflows, and free up valuable time for staff to focus on strategic tasks that drive growth.
Automated systems also provide real-time data and analytics, enabling informed decision-making and ensuring compliance with regulatory standards. Overall, automating admin tasks leads to cost savings, increased productivity, and improved employee satisfaction, making it a strategic advantage for any organisation.
OneAdvanced has a large offering of software that allows Healthcare organisations to automate day to day admin tasks. This includes Patchs Online Consultation which automates triage and language translation, GP Document Workflow automatically provides a full audit trail for documents including reviews, annotations and actions around transfer of care, and our Finance System automates real-time reporting and drills down into key financial information with ease.
2. Access from anywhere. Allowing certain employees to access software solutions securely wherever they are means that even if staff need to work remotely, they won’t be hindered by not being able to access the information and systems they need.
Advanced Virtual Smartcard allows appropriate staff members to securely access the NHS spine from anywhere, without the need for physical smartcards or hardware, enabling them to work to full capacity even when they are unable to get into their usual place of work. And as our GP Document Workflow is a cloud-based solution which uses the secure and HSCN approved network, it is designed to support staff who work remotely, making it easy and secure.
3. Save time, resources and money. Going digital with processes can result in a massive saving in time, resources, and often as a result, money. By saving staff members time organisations can either use that resource elsewhere to improve patient care, or potentially reduce there need for extra staff.
Switching to digital document transfer means a tremendous savings in time and paper! Going from physical documents in the post to digital documents with Clinical Document Transfer means a faster process for staff, information can be received quicker by the patient or clinician, and Healthcare organisations can save on the price of paper and postage.
Patchs Online Requests and Telephone Assistant means that patients no longer need to speak to a member of staff to get an appointment, saving reception staff time to use elsewhere, and Virtual Smartcard massively reduces the administrative burden put onto Registration Authority managers by giving users the ability to recover login information themselves and removing the need for new card requests.
4. A consistent approach. By using state of the art software, you can reduce human error and deliver a consistent level of care for all patients. This is especially important in the world of Healthcare, where one error can change the course of a patient’s treatment path. By implementing decision making software, organisations can remove the need for human judgment calls and instead ensure that all patients receive consistent high-quality care.
Clinical Decision Support is a solution that enables fast, accurate and safe assessment and advice for patients in multiple settings such as ambulance services, out-of-hours services, GP practices and urgent treatment centres. Using the patient’s symptoms and information about their background, sex, age etc. the system can quickly make an assessment and advise the patient of the best onward care.
Our Clinical Patient Management software integrates with multiple shared care records, and provides staff working in emergency care settings with the tools to provide patients with the correct course of treatment, ensuring a seamless clinical handover with all records updated.
5. Levelling up your day to day. Having the right software in place for the big crucial tasks is important, but equally, improving how you do day to day activities such as meetings, people management, shift tracking etc. can make a huge difference to efficiency and performance, and as a result how well your organisation runs as a whole.
Tracking and improving the performance of non-clinical staff with OneAdvanced’s Performance Management System means managers can spot blockers in efficiency early and prevent it from becoming a problem down the line. OneAdvanced’s Governance and Risk Management Solution, Decision Time, allows organisations to easily access a view of their potential risks so they can stop them before they cause real issues, and allows for an easier, faster and more secure way to run meetings.
Conclusion.
Digital maturity in Healthcare is not a ‘nice to have’ but a vital step towards delivering outstanding patient care. The right technology can reduce risk for patients, save precious minutes in urgent care settings, and makes navigating the patient journey easier for everybody involved.
If you’d like to level up maturity at your organisation, then reach out to a member of our Healthcare team today.