Legal & Privacy Policy

Terms and Conditions for use of this site

All users of the Advanced Computer Software Group Limited (“Advanced”) website are advised of the following terms and conditions of use.

The content and design of the website pages are subject to copyright owned by Advanced or used under licence from third party copyright owners. You are welcome to print pages for your personal use but no part of this website may be reproduced or transmitted for any other purpose.

From time to time this Website may also include links to other websites. These links are provided in order to enhance the interest of other featured content and are not intended to signify that Advanced endorses or otherwise has any responsibility for the content of the linked website. Your use of this website and any dispute arising out of its use is subject to the laws of England and Wales.

This website is made available for public viewing on the basis that Advanced excludes to the maximum extent permitted by law all liability whatsoever for any loss or damage howsoever arising out of the use of this website or reliance upon the content of this website.

Privacy Statement

Your Right to Privacy

Date: 19 October 2021

At Advanced, we recognise the importance of protecting your personal information and we are committed to safeguarding your privacy.

Our privacy statement (“Statement”) ensures we protect the trust you place in us when you provide us with your personal information and we have instituted technical and organisational measures intended to ensure that personal information is handled in a safe and responsible manner.

As we continue to develop our processes and take advantage of technologies to improve the services we provide, it may be necessary to modify this Statement. We therefore encourage you to refer to this Statement on a regular basis.

Scope and Definitions 

This Statement applies to Customer Information only. In this Statement, we explain how we collect, store, use, maintain and retain Customer Information.

Any references to ‘we’, ‘us’ or ‘our’ in this Statement refer to Advanced and its subsidiaries.

Any references to ‘you’ or ‘your’ refer to Advanced customers, prospective customers, marketing leads or visitors to our websites.

Client

Client means an existing customer of Advanced who has purchased our products and services.

Client Data 

Client Data means Personal Data which our Clients and/or their end-users input or upload into the Client portals or via the services provided to them by Advanced. This does not include Customer Information collected directly by Advanced for business activities such as sales and marketing.

Advanced is the Data Processor in relation to Client Data. All Client Data is processed in accordance with our terms and conditions of sale and/or our Client Data Privacy Statement (as relevant).

Customer Information

Customer Information means Personal Data we collect from visitors to our websites and/or data we collect about our existing Clients, Marketing Leads and Prospective Clients in the course of our sales and marketing activities.

Advanced is the Data Controller in relation to Customer Information.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be processed.

Data Processor

Data Processor, means any person (other than an employee of the data controller) who processes personal data on behalf of a data controller.

Marketing Leads and Prospective Clients

Marketing Leads and Prospective Clients means individuals who are not our existing customers but receive marketing communications from us, based on our legitimate interest or their consent via opt-in (and who may subsequently receive marketing communications from us or our selected partners, again based on our legitimate interest or where it has been expressly consented to). The Personal Data of these individuals is collected through lead generation by our marketing team or via third party data providers.

Personal Data

Personal Data means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Services Data

Services Data means the data that resides on Advanced, customer or third party systems to which Advanced is provided access to perform services, including cloud environments, test environments, development and production environments, in order to perform any of the services, including but not limited to:

  1. Consultancy & Training
  2. Professional Services
  3. Support Services 
  4. Hosting
  5. IT and Administrative operations
  6. Technical Services
  7. Managed Services

Advanced is the Data Processor in relation to Services Data and treats Services Data in accordance with the terms of our contractual agreement with you.

Data Processing Activities

  1. Mobile App Users
  2. Clients, Marketing Leads and Prospective Clients
  3. Visitors to our Website/Live Chat
  4. Visitors to our Offices
  5. Call Recordings
  6. Other individuals who contact Advanced
  7. Suppliers and Sub-contractors
  8. Partners and Resellers
  9. Job Applicants

 

  1. Mobile App Users

Mobile apps have their own privacy statements explaining why and how personal data is collected and processed by those apps. Please refer to the privacy statement provided within those applications. 

  1. Clients, Marketing Leads and Prospective Clients

How we use Client Data and Services Data?

If you are an existing customer and want to know how we process personal information in relation to our products and services, please see our Services Privacy Statement. Please note that this is only applicable to existing customers of Advanced.

How we use Customer Information?

Clients: We use Customer Information for marketing purposes to make our Clients aware of new products, offers, events and product upgrades that they might find useful. We also send relevant business communications and support related information to keep you informed about our services and business updates and certain products and services provided by our selected partners.

Marketing Leads and Prospective Clients: We use your Personal Data for marketing purposes to make our prospects aware of products, offers, events that they might find useful. We also send relevant business communications to keep you informed about our services and business updates and certain products and services provided by our selected partners.

The Personal Data we collect from Clients, Marketing Leads and Prospective Clients will be used for the following purposes:

  • Direct Marketing
  • Updates regarding products and services 
  • Providing our products and services via our selected sales and delivery partners
  • Event Invites
  • Surveys 

Our legal basis for processing your Personal Data:

  • Legitimate interest – telemarketing, B2B/B2G email marketing
  • Consent - email marketing based on individual opt-in (and please also see data sharing below)

Any legitimate interests pursued by us, or third parties we use or selected partners that we work with, are as follows:

  • Promoting our products
  • Product upgrades and updates to existing customers

The legitimate interests specified above are related to the products and services you currently use from Advanced (if you are an existing customer), products and services provided by Advanced that you don't currently use or products and services that would be of interest to your company, the sector you operate in or the job role you hold.

Under what circumstances will Advanced contact you?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of un-authorised access or disclosure.

Retention Period

Clients: Advanced will process and store Personal Data for marketing purposes as long as you are a customer of Advanced and use our products and services. However, if you choose to opt-out of communications, we will remove your details from our marketing database. 

Marketing Leads and Prospective Clients: If Advanced received your data from a third party (Third Party Data/Lead Generation Provider), your data will be processed and stored for one year or the length of the contract with the data provider. If Advanced collected data directly from you and you opted in to receive marketing communications from us, we will store and process your data as long as you do not opt-out.

  1. Visitors to our Website/Live Chat

How we use your information?

We collect and use your Personal Data to provide you with information and advice about products or services that you may request using the Contact Form on the website. We also use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you. Click here to view our Cookies Policy.

We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

Retention Period

Advanced will process and store Personal Data for marketing purposes, if you opt-in to receive marketing communications from us, until you opt-out. If you do not opt-in, but choose to get in touch with us using the Contact Us form on our website, we will retain your data for 12 months in order to communicate with you.

Live Chat

We collect the contents of your chat session and your name and email address to provide you with information in relation to your inquiry via chat.  We also use your data to provide further information related to your inquiry or related products and services via email. You may opt out of receiving these further emails by clicking on the Unsubscribe link in the email.

All data related to live chat will be retained for 12 months and deleted thereafter. However if you subscribe to receive marketing emails, your email address and name will be retained beyond live chat data retention period

  1. Visitors to our Offices

We endeavour to keep our premises secure by deploying appropriate security measures such as building access control, CCTV and maintaining visitor records.

How we collect and use your data?

CCTV surveillance is in place at certain Advanced offices – either managed directly by Advanced or building management.

Where directly managed by Advanced, the images captured are securely stored and only accessed on a need-to-know basis by authorised personnel.

Where CCTV is installed and maintained by building management Advanced is not the owner of the CCTV equipment or the data collected by it. However, executive members of the Advanced staff can request access to the relevant CCTV images for security reasons, if and when required.

We require visitors to our offices to sign in at reception. Our visitor records are securely stored and only accessible on a need-to-know basis.

Retention Period

CCTV recordings and Visitor records are maintained, retained and/or deleted as per the local/national legislative and regulatory requirements where the Advanced office is located.

  1. Call Recordings

Marketing Call Recordings: Advanced will record marketing calls for quality and training purposes if you consent to the recording. All call recordings will be retained for 12 months and deleted thereafter. If you want a call recording to be deleted, you may contact us at dataprotection@oneadvanced.com

Support Call Recordings: Advanced records all support calls for quality, training and transcription purposes. An audio message is played when you contact Support Services and by continuing the call and connecting to the Support services, you give your consent for the call to be recorded. All call recordings will be retained for 90 days, and deleted thereafter.

  1. Other individuals who contact Advanced

Individuals, who are not our data subjects, may contact us via phone, email or other means for various reasons of their own. In such cases, the individual is in control of the information they provide and we will only use the data for the purpose of responding to the communication.

  1. Suppliers and Sub-contractors

We process personal data about our suppliers, including sub-contractors and other individuals associated with both, (our ‘Supplier’ or ‘Suppliers’) who are directly or indirectly involved in providing services to Advanced.

How we use Supplier personal data?

We use Supplier personal data for the following purposes:

  1. Receiving Services: We receive and process personal information from our Suppliers about their staff as necessary to receive services from our Suppliers.
  2. Providing relevant services to our clients: We process Supplier personal data in order to deliver services to our customers, whereby Suppliers are involved in delivering those services.
  3. Managing business and business services: We process personal data to manage our relationship with our Suppliers and developing business and services. This includes processing personal data for maintaining and using IT systems, website administration, application management and other business activities.
  4. Information Security, Quality & Risk Management: Personal data may be processed as part of our strategy and schedules to maintain quality, manage risks and deploy security measures. This includes activities such as vulnerability scanning, quality monitoring, auditing, and supplier security assessments. Any data that we process under this provision will be processed in compliance with the contractual agreement(s) with our Suppliers.
  5. Legal & regulatory compliance: Subject to business-specific legal and regulatory requirements, we are required to process personal data and maintain records containing personal data.

 

Retention Period

We retain personal data processed by us for as long as necessary for the purpose for which it was collected in line with our contractual agreement with our Suppliers.

We may retain personal data for longer periods where required by applicable law or regulation, or to establish, exercise or defend our legal rights as provided for in the data protection legislation. 

  1. Partners and Resellers

We process personal data about our channel partners, including resellers and other individuals associated with both (our ‘Partner’ or ‘Partners’), who are directly or indirectly involved in purchasing products and services from Advanced.

How we use Partner personal data?

We use your Partner personal data for the following purposes:

  1. Providing Services: We receive and process personal information from Partners about their staff as necessary to provide products/services to our Partners.
  2. Providing relevant services to Partner clients: We process Partner personal data in order to deliver services to Partner customers, whereby you the Partner is involved in delivering those services.
  3. Managing business and business services: We process personal data to manage our relationship with our Partners and developing business and services. This includes contacting Partners with updates regarding new products and offers.
  4. Legal & regulatory compliance: Subject to business-specific legal and regulatory requirements, we are required to process personal data and maintain records containing personal data.

Retention Period

We retain personal data processed by us for as long as necessary for the purpose for which it was collected, in line with our contractual agreement with the Partners.

We may retain personal data for longer periods where required by applicable law or regulation, or to establish, exercise or defend our legal rights as provided for in the data protection legislation.

  1. Job Applicants

Our recruitment privacy policy is displayed on the Careers page when you apply for a job. Additional information is also provided during relevant stages of the recruitment process.

Data Sharing

Will Advanced share your personal information with anyone else?

We may pass your Personal Data on to:

  1. Other member firms of the Advanced group for the relevant purpose(s). All the member firms have a consistent data protection framework and comply with the data protection legislation.
  2. Third-party service providers and/or selected sales and/or delivery partners contracted to Advanced in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to contact you for marketing purposes that you have either consented to or that we or they have a legitimate interest in or requirement to fulfil the service they provide to you on our behalf, such as cloud storage, event check-in and monitoring. When you opt out or they no longer need your Personal Data to fulfil any relevant service, they will dispose of the Personal Data in line with Advanced’s procedures.  Where legally required, we will obtain your consent, prior to transferring certain categories of data to a third party. These 3rd parties include;
    1. Hosting providers of our service desk, sales, marketing and other support applications
    2. Providers of data analytics services
    3. Transcription service providers
  1. Auditors and other professional advisers.
  2. Law enforcement or other government and regulatory agencies or to other third parties as required by, or in accordance with, the applicable law or regulation.

Cross-border Data Transfer

Advanced has offices and subsidiaries in the UK, EU, USA, Canada, Israel, India, Australia and Asia. We share data with authorised personnel at these offices on a need-to-know basis in order to provide services to our Clients. We have deployed appropriate safeguards in compliance with the applicable local/national data protection legislation in order to be eligible for data sharing between our offices at various locations.

We also use third-party providers or cloud based service providers, which may be located outside the geographical location of the customer’s contracting entity. In all such instances, we ensure that there are appropriate safeguards in place in line with the applicable data protection legislation.

All contracted services where data is shared, or accessible outside of the UK or EEA include EU and UK approved Standard Contractual Clauses, and have undergone, and include additional security measures identified as being required by Schrems II.

Security

Information security is an integral part of our business. We adopt industry standards and have implemented an Information Security Management System based on the requirements of ISO 27001 to ensure we have the relevant controls to keep our data secure. We have robust policies and processes which have been verified by a UKAS accredited certification body. To ensure our commitment to security, the policies have been endorsed by our senior management and are embedded into our working culture.

Data Subject Rights

You have certain rights under the applicable data protection legislation under the jurisdiction of your geographical location, as described below.

Right to Access

Advanced, at your request, can confirm what information we hold about you and how it is processed. This right can be exercised by:

We will aim to respond to any requests for information promptly and within the time limits required by the data protection legislation and other applicable law. Please note that you will be required to verify your identity in order to receive the information.

Right to Rectification

Existing customers: You may update your data by amending your personal details held within the relevant application or via any suitable customer support portal that you may have access to as an Advanced customer. Alternatively, you can contact the Support Desk to get your details rectified.

Visitors to our website, Marketing Leads and Prospective Clients: You may update your personal information submitted via our corporate website by contacting us via the Contact Form on our website.

Job applicants: Refer to the recruitment privacy policy on careers page.

Others: Please email us at dataprotection@oneadvanced.com.

Subject to applicable law and regulations and applicable checks, we endeavour to update our records based on the accurate information provided by you.

Right to object 

You have the right to object to direct marketing based on legitimate interest. We use legitimate interest as the lawful basis for direct marketing. You can opt-out of this anytime by following instructions provided here.

Withdrawal of consent

We do not rely on consent for our processing activities except for certain email marketing activities. In such an instance, you have the right to withdraw consent at any time. You can do this by following instructions provided here or clicking on unsubscribe link in the relevant email that you received from Advanced.

Right to be informed

This Privacy Statement is intended to provide you with information about the personal data we collect about you, and how it is used. We intend to keep this Privacy Statement updated to reflect any change(s) in our processing activities.

Other Rights

In addition to the rights specified above, you also have other rights such as a right to erasure, right to restrict processing, and right to data portability.

If you wish to exercise any of these rights, please contact:

Complaints

We have worked hard towards establishing an efficient data protection compliance framework within our organisation and comply with our obligations towards processing Personal Data. However, if you have any questions or concerns regarding this Privacy Statement or if you want to complain about our use of Personal Data, please contact us at:

Data Protection Office
Security & Compliance Team
The Mailbox
101 Wharfside Street
Birmingham
B1 1RF

Email: dataprotection@oneadvanced.com

 

You also have the right to lodge a complaint directly with the Data Protection Authority in the UK, EU member state or any other Regulatory body that administers the use of Personal Data in your jurisdiction.

 

The main establishment of Advanced is in the UK and the relevant supervisory authority is Information Commissioner’s Office (ICO). Please visit the ICO website for further information.

 

Disclaimer

We reserve the right to change, modify, add or remove parts of this Privacy Statement in line with any update in our processes or in compliance with any new applicable regulation. However, we would notify you of these changes by indicating the date on which the Statement was posted. We recommend that you visit this Statement occasionally in order to see the latest version.

Contact Details

If you have any questions or concerns regarding this Privacy Statement or if you need to access, update, change or remove Personal Data (Customer Information) that we control, please contact the DPO:

Data Protection Office
Security & Compliance Team
The Mailbox
101 Wharfside Street
Birmingham
B1 1RF

Email: dataprotection@oneadvanced.com

 

Corporate Information

Holding Company

Advanced Computer Software Group Limited is a company registered in England and Wales under company number 05965280, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Subsidiaries

Australia

SWL Australia Pty Ltd is a company registered in Australia under company number 604 872 997, whose registered office is at UHY Haines Norton, Level 11, 1 York Street, Sydney NSW 2000, Australia.

Mitrefinch (Australia) Pty Ltd is a company registered in Australia under company number ACN 106 680 406, whose registered office is at 30 11-21 Underwood Rd Homebush NSW 2140 Australia.

Canada

Tikit Inc. is a company registered in Canada under company number 768080-5 whose registered office is 225 rue Roy East, Suite 205, Montréal (Québec) H2W 1M5, Canada.

Advanced Application Modernisation Inc. is a company registered in British Columbia under company number BC1191559 whose registered office is at Suite 1700, Park Place, 666 Burrard Street, Vancouver, BC V6C 2X8, Canada.

England and Wales

Advanced Business Software and Solutions Limited (trading as Advanced) is a company registered in England and Wales under company number 3214465, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Advanced 365 Limited (trading as Advanced) is a company registered in England and Wales under company number 2124540, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Advanced Health and Care Limited (trading as Advanced) is a company registered in England and Wales under company number 2939302, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL. 

Advanced Legal Solutions Limited (trading as Advanced) is a company registered in England and Wales under company number 1738381, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Advanced Ticketing Limited (trading as Advanced) is a company registered in England and Wales under company number 3830932, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

BKSB Limited is a company registered in England and Wales under company number 3311079, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Careworks UK Limited is a company registered in England and Wales under company number 4439651, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Certainty The National Will Register Limited is a company registered in England and Wales under company number 5914179, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Clear Review Limited is a company registered in England and Wales under company number 08851632, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Cloud Trade Technologies Limited is a company registered in England and Wales under company number 07039186, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Compass Computer Consultants Limited (trading as Advanced) is a company registered in England and Wales under company number 2211500, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Computer Software Group Limited (trading as Advanced) is a company registered in England and Wales under company number 4023140, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

ConsultCRM Limited (trading as Advanced) is a company registered in England and Wales under company number 4977774, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Isosec Limited (trading as Isosec) is a company registered in England and Wales under company number 05185836, whose registered office is at Quay West - Media City Trafford Wharf Road, Trafford Park, Manchester, England, M17 1HH.

Kirona Solutions Limited (trading as Advanced) is a company registered in England and Wales under company number 04678711, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Mitrefinch Limited (trading as Advanced) is a company registered in England and Wales under company number 01326934, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Mitrefinch Holdings Limited is a company registered in England and Wales under company number 10389350, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

MS Modernisation Services UK Limited is a company registered in England and Wales under company number 04283023, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

OPSIS Practice Management Solutions Limited (trading as Advanced) is a company registered in England and Wales under company number 2498463, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Oyez Professional Services Limited is a company registered in England and Wales under company number 01291562, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

PCTI Solutions Limited is a company registered in England and Wales under company number 03342552, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Science Warehouse Limited (trading as Advanced) is a company registered in England and Wales under company number 028909157, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Smart Apprentices Limited is a company registered in England and Wales under company number 7408258, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

The National Will Register Limited is a company registered in England and Wales under company number 06256187, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Tikit Limited (trading as Advanced) is a company registered in England and Wales under company number 02885516, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

Transoft Group Limited (trading as Advanced) is a company registered in England and Wales under company number 1974716, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

V1 Limited (trading as V1) is a company registered in England and Wales under company number 2443078, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

WillData Limited is a company registered in England and Wales under company number 5483557, whose registered office is at Ditton Park, Riding Court Road, Datchet, SL3 9LL.

France

Kirona France SARL is a company registered in France under company number 793 177 940 00038 whose registered office is at Parc D'Activités la Folie Couvrechef, 18 Rue Bailey, 14000 Caen, France.

Ireland

Advance Systems Access Control Solutions Limited (Ireland) is a company registered in the Republic of Ireland under company number 528290, whose registered office is at Unit 4L, The Square Industrial Complex, Tallaght Dublin 24, Tallaght, Dublin, Ireland.

Advance Systems International Limited (Ireland) is a company registered in the Republic of Ireland under company number 225199, whose registered office is at Unit 4L, The Square Industrial Complex, Tallaght Dublin 24, Tallaght, Dublin, Ireland.

Careworks Limited (trading as Advanced) is a company registered in the Republic of Ireland under company number 262153, whose registered office is Unit 5 (B) Sandyford Business Centre, Blackthorn Road, Sandyford, Dublin 18, Ireland.

Cobaltside Limited (trading as Advanced) is a company registered in the Republic of Ireland under company number 520848, whose registered office is Unit 5 (B) Sandyford Business Centre, Blackthorn Road, Sandyford, Dublin 18, Ireland.

OPSIS Limited (trading as Advanced) is a company registered in the Republic of Ireland under company number 220761, whose registered office is Unit 5 (B) Sandyford Business Centre, Blackthorn Road, Sandyford, Dublin 18, Ireland.

India

Advanced Business & Healthcare Solutions India Private Ltd (trading as Advanced) is a company registered in India under company number U72900KA2001PTC028589, whose registered office is at Fortune Summit, 2nd floor ‘A’ Wing # 244, HSR Layout, 6th Sector, Hosur Main Road, Bangalore 560068, India.

Israel

Modsys International Limited is a company registered in Israel under company number 52-004306-8, whose registered office is at Keren Hayesod, 34 Kfar Shmaryahu 4691000, Israel.

Italy

Modern Systems LM Italy SRL is a company registered in Italy, whose registered office is Via Flamina 171, Rimini, Italy.

BluePhoenix I-TER SRL is a company registered in Italy, whose registered office is Via Flamina 171, Rimini, Italy.

Romania

Modsys - Modernization Services Srl is a company registered in Romania under company number, whose registered office is at Bucureşti Sectorul 2, Strada SLT. Cristescu Dima, Nr. 3b, Spaţiul S2, Parter, Romania.

Singapore

Advanced Business Software and Solutions Pte Ltd (trading as Advanced) is a company registered in Singapore under company number 199903747N, whose registered office is at 60 Albert Street, #15-01, OG Albert Complex, Singapore 189969.

United States of America

Advanced Legal Solutions Inc. (trading as Advanced) is a company registered in Delaware under company number 7856661, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

CareDirector USA LLC is a company registered in Delaware under company number 4808687, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

Clear Review Inc. is a company registered in Delaware under company number 7459197, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

Mitrefinch Inc. is a company registered in Massachusetts under company number 001001077, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

Mitrefinch LLC is a company registered in Delaware under company number 5991839, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

Mitrefinch US Holdings Inc. is a company registered in Delaware under company number 6788205, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

Modern Systems Corporation is a company registered in Delaware under company number 3427736 whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

MS Modernization Services Inc. is a company registered in Texas under company number 0102013100 whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.

OneAdvanced, Inc. (trading as Advanced) is a company registered in Georgia, under company number K200106, whose registered office is at 3200 Windy Hill Road, Suite 230 West, Atlanta GA 30339, USA.