GP Workflow Assistant

AI-Assisted Workflows

Working in conjunction with Docman10X, GP Workflow Assistant uses Artificial Intelligence (AI) to enhance the process of reviewing, actioning and coding clinical patient documents received by GP surgeries. Equipping staff with enhanced GP workflow optimisation solutions to save time and increase consistency.

Clinical document management software in use
Clinical document management software in use
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Workflow Assistant modules

Overview

Workflow Assistant, working in conjunction with Docman10X, helps GP surgery clinical, admin, and workflow teams to effectively and consistently review incoming documents. Artificial Intelligence (AI) is used to provide suggestions to the user at the point of filing, within tasks and when retrospectively viewing documents.

AI Suggestions - Available now!

With AI suggestions you can effectively pinpoint the key details within patient documents.

Use AI to quickly summarise key points in patient letters, including suggestions of:
  • Indication of urgency
  • Key diagnosis
  • Medication
  • Next actions
  • Feedback to appraise AI suggestions and provide details to improve future AI suggestions.
  • Practice controlled staff access
  • Practice controlled patient opt out

AI coding - coming in 2025!

Utilise AI to provide clinical coding suggestions, which supports the addition of accurate and consistent coding to a patient record.

Benefits of this feature
  • Clinical codes presented based on key diagnosis suggestions
  • Provide an indicator if a code is a QOF code
  • Avoid duplication though presentation of existing codes

How Workflow Assistant will benefit your organisation:

  • Reduce cognitive burden: Utilising AI to extract key details and make suggestions can alleviate cognitive burden on GPs and admin staff tasked with reviewing and filing patient documents

  • Improve patient healthcare quality: Empowering staff to work more effectively can support healthcare professionals in fulfilling their roles with greater ease but also ultimately improve the quality of patient care

  • Accuracy: Minimise errors and increase accuracy using AI suggestions

Customer Feedback: How Workflow Assistant is streamlining clinical processes with efficiency and accuracy

"Since integrating Workflow Assistant into our practice, we've experienced significant improvements in filing of clinical letters, enhancing efficiency and accuracy of our processes."

“Previously, determining the appropriate action based on the content of clinical letters was a time-consuming task, with Workflow Assistant this has sped up the process, helping to identify the contents of the letter and summarising into an easy to read and follow process."

“With the summary being made available, this has improved the identifying of key info within the letters, resulting in identifying clinical diagnosis within the letters and if it needs actioning urgently." 

Grant Moreton, Document Management Specialist